Studio Policy

The following lists the policies by which I offer private lessons in my studio from 2017 onwards. Please read them carefully and let me know if you have any questions.

Jessica's Responsibilities

Jessica will educate on how much practise is ideal for each student, & will encourage the student in their instrument practising. Once at home, it is up to the students to do their own practising & to follow their practise diary notes. Progress is made most quickly by those students who maintain their recommended practising time. Jessica will assist in referring students/parents where they can obtain items required for lesson, however she is not responsible for providing them personally.


Student/Parent Responsibilities

Students are responsible for arriving at lessons on-time, with correct books and having completed their practice. Students should practice to achieve goals, not to fill time and it is expected that all instructions are followed week-to-week. Late arrival times will not be made up as I often have other students or commitments immediately around lesson times. Respectfully, please do not arrive early. Notice of absence is required by 12pm on day of lesson, or fees will be charged - preferred contact VIA phone call or text. It is a courtesy to Jessica to not be preparing for a lesson when it will not be taking place. Students are responsible for the purchase of their own books, instruments, & other materials needed for the lessons they are receiving from Caloroso Music. Parents are also to be encouraged to be involved in their students practise. Taking the time to listen to your child play their weekly songs, or creating a set time for practising in the students daily routine are great ways to become involved!


Students need to practice on a decent instrument. If playing an acoustic piano, please ensure it's less than 50 years old and is regularly tuned. If using a digital piano, please ensure it has a solid wooden stand (not a cross brace), three pedals, adjustable padded bench and a fully weighted action. Let me know if you need help choosing an instrument.


Studio Calendar

Lessons are conducted during school term time according to the Victorian School Calendar. Lessons are only conducted on weekdays. Lessons will not be conducted on School Holidays, Public Holidays or Long Weekends, unless via special arrangement on a case-by-case basis.


Missed Lessons

Missed lessons due to forgetfulness, illness or holidays are not refundable. Exceptions will be made for prolonged sicknesses and extenuating circumstances on an individual basis. If I'm sick or otherwise unable to attend a lesson, I'll endeavour to make them up, or refund the lesson fees. For studio students, 12pm on the day of the lesson is the deadline for cancellation. For FPS students, 9am on the day of the lesson is the deadline for cancellation. 

Illness

If a student is unwell, it is advisable that the lesson be cancelled prior to the deadline listed under Missed Lessons. As I see many students during the week, I try to keep my health in the best way as to avoid spending sickness to others. 

Terminating Lessons

If you wish to finish lessons, please provide notice by email. Students will continue to receive the lessons they've paid for until the end of the term when the termination will take effect. Refunds will not be issued.

Contacting Me

Parents and adult students are welcome to call me during daytime hours to discuss any matters associated with their education (you will be provided with my number when you sign up). Please avoiding calling or texting after 6pm. You may also email anytime.

Media Release

As you may know, I run several social media pages where I enjoy sharing the success of my students. From time to time, I use photos and short videos of my students on these sites which I may also post onto my YouTube and Facebook Page. The intention of these videos and posts are to be an encouragement to the students. If you do not want your child's image(s) to be used, please let me know by email or in person. In general, students love to see their pictures and videos on my website or teaching page. They find it very motivating and exciting to think that others want to know what they are learning. Students are identified only by first name. The commencement of lessons is deemed acceptance of these terms.